Frequently asked questions
How long will it take to ship my jewelry?
From the day of your purchase, it usually takes me between 1-3 days to make your order and ship it. Shipping takes around 1-3 additional days. All in all, your order should arrive at your door within the week, but it may sometimes take longer due to my school schedule or things out of my control such as a busy holiday shipping season.
Can I pick up my order if I live in Athens or East Cobb?
Yes! There is now a pickup order option when choosing a shipping method! Annnnnd it's free! Just make sure to shoot me an email, direct message, or text so that I know when you are planning to come!
Have a question you don't see answered here?
Send in a form or email! I will answer as soon as I see it. :)
Are you searching for influencers?
At the moment, we are not! Buuuut- I am planning on launching a brand rep search later this summer so make sure you follow @gypsygems on Instagram so that you don't miss out. Thank you for your excitement for my brand, it makes my day!
What should I do if my necklace breaks?
In rare occasions, necklaces can break during the roughness of the shipping process (despite my bubble wrapping). If this happens, shoot me a message and a picture of what happened and I'll fix it ASAP! If you accidentally break your necklace, we can talk it through and I'd be happy to work out a way to fix it :)
How do you edit your photos and website?
It's all through photoshop!
I need my jewelry by a certian day, what should I do?
If you have special circumstances where you need your jewelry super quick, just shoot me an email or a DM and I will do the best that I can to work with you so that you get your Gypsy Gems when you need them! :)
Do you wholesale to boutiques?
Yes! Please contact me through email or Instagram DM to discuss my wholesale pricing! :) I would love to work with you